With a deep-rooted passion for technology and anything technical, I am a driven individual, determined to make a lasting impact in my field. At 23, I have already established myself as a tech-savvy professional, constantly seeking new opportunities to expand my knowledge and expertise. Despite the recent setback of being laid off from GitLab due to staff reduction, I remain undaunted in my pursuit of excellence. Open to remote work, I am fully committed to staying ahead of the curve and being at the forefront of technological advancements. My goal is to make a meaningful difference in my field and leave a lasting legacy.
As a member of the Cloudflare SOC team I handle proactive monitoring and support for customers in under attack situations, along with helping the greater NSE team within the day to day roles.
As a GitLab support engineer I was reponsible for helping customers on our SaaS platform along with being a part of the licencing team.
As a level 2 tech at UKDedicated/GURU Cloud I was responsible for rolling out new cloud servers and overseeing our in house Acronis cloud for backups.
At UKDedicated/GURU Cloud hosting I was responsible for being the 1st point of contact for any issues that cropped up with our servers or setup and resolve them in a timely manner or escelate to the relivent team.
Basic knowlage of playbooks and host configuration.